> ## Documentation Index
> Fetch the complete documentation index at: https://changelog.breaknine.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# CSV import

> Import contacts from any CRM or spreadsheet using a CSV file.

If your CRM isn't directly integrated with Breaknine yet, you can import contacts from any source using a CSV file. This works with any tool that can export to CSV — including Salesforce, HubSpot, LinkedIn Sales Navigator, and custom spreadsheets.

## Supported file formats

* `.csv` (comma-separated)
* Standard Excel exports saved as CSV

## What gets imported

Each row in your CSV becomes a prospect in Breaknine. You can map any column to a Breaknine field during the import process:

| Breaknine field | Example column names                   |
| --------------- | -------------------------------------- |
| Name            | `Name`, `Full Name`, `Contact`         |
| Email           | `Email`, `Email Address`, `Work Email` |
| Company         | `Company`, `Organization`, `Firm`      |
| Title           | `Title`, `Job Title`, `Role`           |
| LinkedIn URL    | `LinkedIn`, `Profile URL`              |

Fields that don't map to a Breaknine attribute are stored as custom metadata on the prospect record.

## Import contacts

<Steps>
  <Step title="Export from your CRM">
    Export your contacts as a CSV from your CRM or spreadsheet tool. Make sure to include at minimum a name and email column.
  </Step>

  <Step title="Upload the file">
    Go to **Settings → Integrations** in Breaknine and scroll to the **CSV import** section. Click **Upload CSV** and select your file.
  </Step>

  <Step title="Map your columns">
    Breaknine will preview the first few rows of your file. Map each column to the correct prospect field. Columns you don't need can be skipped.
  </Step>

  <Step title="Confirm import">
    Review the total number of records to be imported and click **Import**. Breaknine will process your file and notify you when done.
  </Step>
</Steps>

<Tip>
  After importing, you can immediately run AI enrichment on your new prospects. Breaknine will research each contact and generate a summary, talking points, and a draft outreach message.
</Tip>

## Supported CRM exports

CSV import works out of the box with exports from:

* Salesforce
* HubSpot
* Affinity (as an alternative to the direct integration)
* LinkedIn Sales Navigator
* Apollo
* Clay
* Any spreadsheet tool (Excel, Google Sheets, Notion databases)