# Changelog
Source: https://changelog.breaknine.ai/changelog
New updates and improvements to Breaknine.
### Top prospects, daily digest reliability, and product polish
**Top prospect tagging**
Mark the companies you want to stay close to as **top prospects** — from a prospect’s detail page, row menus, or bulk actions. Filter **Monitoring** to top prospects only, spot top-prospect badges on updates, and see those companies called out in your daily digest so high-priority coverage stays front and center.
**Daily digest reliability**
Weekday digests are more dependable: research prep runs early in the morning, and the 8:00 AM ET send assembles from work that’s already ready — so the email arrives on schedule with updates, instead of waiting on a long monitoring run.
**Product polish**
* **Portfolio** sits lower in the sidebar (after Prospects) so higher-traffic surfaces stay easier to reach.
* **Tasks** date sorting correctly honors Newest first / Oldest first.
* Prospect search now matches **industry** in addition to company name and domain.
### Design cohesion, Monitoring polish, and website updates
**A more cohesive app design**
Breaknine’s product UI is more consistent end-to-end — refreshed design tokens, typography, compact controls, and shared navigation so screens feel like one system. Choose **Light**, **Dark**, or **System** appearance from the sidebar, Settings, or mobile More menu; your preference sticks across sessions.
**Monitoring polish**
* **Activity worth watching** — the developing-trends rail has clearer labeling, copy, and an info tooltip on how related updates are grouped and how to read momentum (including on storyline detail pages).
* **View source on review** — updates waiting for review now link out to the original source, so you can inspect the article before approving or dismissing.
* **Clearer M\&A badges** — acquisition and merger updates classify as **M\&A** instead of looking like competitive moves.
**Website: monitoring hero and how-it-works**
[breaknine.ai](https://breaknine.ai) now leads with an interactive **30-day monitoring** hero — explore recent signals on a timeline and see how they become actionable context. The how-it-works section also uses interactive **Monitor → Understand → Reach out** panels instead of static screenshots.
### Monitoring overhaul and clearer CRM sync
**News Feed is now Monitoring**
We rebuilt the former **News Feed** into **Monitoring** — a dedicated hub for company updates. You get a redesigned monitoring feed with richer filters, update detail sidebars, score breakdowns, theme and storyline views, a monitoring pulse, and review of suppressed updates so you can see what’s shown vs held back. Continuous monitoring runs as a production flow underneath (signal collection, scoring, scheduled checks). Affinity-connected prospects also get monitoring profiles on sync so monitoring covers your CRM list.
**Clearer onboarding while CRM syncs**
After connecting Affinity, Attio, or Airtable, you see **live sync progress** instead of a stuck empty state. Prospects and home empty states now distinguish: no integration connected, currently syncing, or connected with no updates yet.
### Affinity email activity, B9 suggestion improvements, and prospect activity
**Affinity email activity**
For **Affinity** users, email interactions now sync into each prospect's activity timeline in Breaknine. You can see who sent or received messages — labeled by user or team member — alongside other prospect updates. Email activity stays in the timeline and out of editable notes, so your notes workspace stays clean.
**B9 suggestion improvements**
B9 suggestions are sharper and easier to act on across the app:
* **Same-day due dates** — suggestions tied to a fresh update now default to the day they're generated, instead of drifting several days out without a clear reason.
* **Fresher daily email** — your daily digest only surfaces B9 suggestions created that day, so you won't see suggestions from prior days resurfaced in the email.
* **Consistent Next Actions experience** — the **Next Actions** page now uses the same B9 suggestion detail sidebar as the home feed, with matching complete, restore, archive, and generate-outreach actions.
**Prospect activity tab**
The **Activity** tab on a prospect now shows the same timeline as the overview, so you get one consistent view of what's happened. We also cleaned up the prospect detail layout — better spacing and responsive padding across sections.
### Daily digest B9 suggestions, CRM sync preview, and Affinity reliability
**B9 suggestions in your daily email**
Daily update emails now includes a dedicated **B9 suggestions** section first, if suggestions exist. Each suggestion is grounded in fresh company updates, CRM notes, and prior outreach — and links straight to the saved next action in the app so you can review evidence and act in one click. Breaknine suggests an outreach path based on gathered context, company updates, notes, and user set reach out triggers.
**Preview Affinity and Attio companies before you sync**
When you connect **Affinity** or **Attio**, you can preview what Breaknine will pull in before a sync starts. Review the companies, fields, and records that will be imported so you know exactly what to expect before data lands in your workspace.
**Affinity sync reliability**
Affinity owner matching now prefers stable **owner IDs** instead of email alone. If Affinity returns different email aliases for the same owner across API calls, your list entries still sync correctly instead of being filtered out.
**Sequence start fix**
Fixed a regression where **Start sequence** (in the outreach panel) could appear to succeed in the UI without actually activating the sequence on the server. Starting a sequence now persists through the API as expected, including when Gmail send is unavailable — with a clear tooltip explaining why start is disabled.
### New website and beta access
**Breaknine.ai redesign**
We rebuilt [breaknine.ai](https://breaknine.ai) with a clearer story for private markets teams: what Breaknine does, who it’s for, and how to get started. The updated site is faster to scan and reflects actual product images and workflows. We also launched our [breaknine blog](https://www.breaknine.ai/blog) where you can see our latest thinking and sourcing tips.
**Beta access and the waitlist**
Beta access is easier to request on the revamped website. You are no longer navigated to a google form but rather **can sign-up directly** on the [breaknine site](https://www.breaknine.ai/join-waitlist). Prospective users can sign-up to see the platform & be onboarded, or just receive our newsletters & stay up to date with feature launches.
**What’s next**
We’re onboarding initial beta users while continuing to refine the platform based on feedback from design partners. If you’re already in the app, nothing changes in your workflow — this update is about how we present Breaknine to new users and how interested firms can get access.
### Email sequences, bespoke templates, signatures, and outreach connections
**Email sequencing**
Breaknine now supports multi-step **email sequences** — build a canvas of timed outreach steps, assign recipients, and track progress from a sequence ledger. Start sequences from scratch or from outreach you have already drafted, and manage active, paused, and completed runs in one place.
**Bespoke sequence templates**
Choose from **bespoke templates** when creating a sequence so you are not starting from a blank canvas every time. Templates pre-fill step structure and timing patterns you can customize per prospect or campaign.
**Custom email signature**
Add a **custom email signature** in your outreach settings and opt in to append it to sent messages. Breaknine can also pull your Gmail or Outlook signature when connected, so sequence and one-off outreach match how you already sign emails.
**Outreach and sequence connections**
Outreach and sequences are now linked end-to-end. Add a draft to a sequence from the outreach workspace, see when a message is **scheduled via sequence**, and review **sent via sequence** badges on outreach history without switching contexts.
**Sequence editing improvements**
Deleting the final unsent step on an active sequence now pauses and removes that step in one action, with scheduled sends cancelled cleanly. One-click unsubscribe headers in Gmail also route to the correct API endpoint so opt-out from the mail client works reliably.
### Monitoring schedule and app experience
**Prospect monitoring on schedule**
Background checks for monitored prospect URLs are more dependable. Update scans stay on their daily, weekly, and monthly cadence without scheduler delays, so trigger-based updates surface more consistently in your feed.
**App experience updates**
Made significant behind the scenes improvements for app experience to run smoothly and efficiently.
### Audit log, recoverable deletion, and Affinity configuration improvements
**Audit log in Settings**
You can now review an **audit log** under **Settings** to see important actions taken in your workspace. The log helps you trace who changed what and when, without digging through individual screens. You will also be able to **restore previous versions** of the workspace.
**Recoverable deletion**
When you delete supported user data, Breaknine can capture a recovery bundle so deleted items may be restored. Delete confirmations explain when recovery is available. Integration disconnects and purges stay non-recoverable by design; integration data deletions follow the new recoverable flow where supported.
**Affinity configuration errors**
The Affinity configuration modal now shows clear error messages instead of generic `[object Object]` text when something fails during setup or save. So you're now able to see exactly what is failing & we can better triage failed set-ups. Affinity read requests are also cached for faster, more reliable configuration loading. Meaning, we don't use as many API calls when syncing Affinity data.
### Mobile app experience and outreach draft fixes
**Breaknine on mobile (web-app)**
Breaknine now works as a **progressive web app** on your phone. Add it to your home screen from Safari or Chrome to open the app in a full-screen, app-like experience. Core flows — home, prospects, outreach, notes, next actions, and settings — are laid out for smaller screens with a **bottom navigation bar** and mobile-friendly panels so you can scan updates and draft outreach on the go.
**Outreach drafts and update status**
Clearing an outreach draft no longer leaves related updates stuck as used. When you clear a draft, Breaknine releases those updates back to **New** or **Active** so they show again in the recent updates sidebar and you can reuse them for another message. Updates tied to protected drafts — for example, one you already opened in Mail — stay linked as before.
### Microsoft Outlook, prospect contacts, and outreach editor improvements
**Microsoft Outlook integration**
You can connect **Microsoft Outlook** for email and calendar from **Settings > Integrations**, alongside or instead of Google. After you connect, Breaknine syncs the Outlook threads and events that map to your deals so your activity feed and notes reflect your real mail and calendar work.
**Add and remove contacts on the prospect overview**
The contacts card on the prospect overview now supports **adding and removing contacts manually** when CRM or search data is incomplete. Those contacts are stored with the prospect and show up in the **Outreach** recipient picker when you draft a message.
**Quick edits for outreach drafts**
Outreach drafts support **quick in-editor changes** using the same markdown editing pattern as the rest of the app. Streaming generation stays separate from the editable draft, and subject edits plus autosave feedback behave consistently while you refine a message before you send it.
### Portfolio URL import, configurable tracking, and notes improvements
**Import portfolio companies from a URL**
You can now add your entire portfolio in one step. Go to **Settings > Portfolio**, paste your firm's portfolio page URL, and Breaknine will scrape the page and automatically add the companies it finds — no manual entry required.
**Configurable prospect tracking**
You can now control exactly which companies appear in your home feed and daily digest, and how often. Each prospect, portfolio company, and competitor can be individually set to **Daily**, **Weekly**, or **Monthly** updates — or turned off entirely. This means your feed only surfaces the companies you actually care about, at the cadence you want.
**Notes sidebar improvements**
The notes sidebar is now 20% wider for easier editing. Clicking a note opens it directly in the quick editor, prefilled with the title, content, and linked prospect. Version history has moved into the three-dot menu on each note card to keep the sidebar clean, and a **History** button in the editor lets you browse past versions with hover previews.
### Outreach & competitor page fixes & improvements
**Outreach generation improvements**
Outreach generation has been improved to produce higher quality, more relevant email drafts. The generation logic now takes more of your prospect context into account.
**Mark outreach as completed after generating**
When you generate an outreach email, a dialog box now appears in the lower-right corner of the screen asking if you want to mark it as completed. Selecting **Yes** automatically marks the related updates as Used and moves the company to the correct position in your left panel. Selecting **No or dismissing the dialog box** leaves everything as-is. If no, you will see this task to send an outreach appear later.
**Company type filter across all outreach tabs**
A company type filter is now available across all three outreach tabs — Prospect, Competitors, Portcos. The filter allows you to only see a specific classification of company and persists when you switch between tabs.
**Competitor page improvements**
The competitor page has been updated with a number of fixes and improvements to make it more reliable and easier to use. Data displayed is more consistent and the page reflects the latest state of a prospect's competitive landscape.
### Outreach tab, Affinity sync improvements, Custom email snippets, and more
**Outreach tab**
We've implemented an outreach section where you can not only do your **outreach based on company updates & next actions (or reminders) but also outreach to any prospect.** Outreaches are organized into two sections; "Actions" referring to B9 suggested next actions or your set next actions from your CRM, and "Updates" referring to B9 sourced prospect updates to reach out with. The prospect update or notes you use to inform the outreach shows a status badge — New or Used — so you can tell at a glance which updates & notes have been referenced in past emails. The interface also tracks email events for sent outreaches, including replies.
**Affinity Reminders & Notes sync**
If you have Affinity connected, your Next Actions (reminders) & notes sync into Breaknine. Previously, the Next Actions field was missing from the Affinity configuration panel — this is now resolved and reminders will appear alongside your other Affinity data. You can get to reminders / next actions via the "next actions" tab and these also inform the outreach tab.
**Custom email snippets**
You can now create your own **reusable text snippets** and insert them anywhere in an outreach email. Type / followed by a trigger word to pull up your snippet menu and select the one you want. Snippets support custom variables so you can personalize them on the fly without rewriting the same blocks of text every time. You can create snippets in settings > snippets > create new snippet.
**Dismiss tasks without opening them**
You can now dismiss notifications directly from the Tasks page without clicking into each one first. A dismiss button is available inline on each task in the list.
### Outreach from the prospect page, prospect intelligence, and command palette updates
**Outreach generation from a prospect's page**
You can now draft and send outreach messages without leaving a prospect's detail page. A new **Outreach** tab is available on each prospect page — generate a message, copy it, or send it directly via email. Outreach is generated using the prospect's enriched data including company context, contacts, and recent news. You can also see a version history of all of the changes you've asked the outreach chat to make to your email.
**Founders on the prospect overview page**
The prospect overview page now surfaces founder and key contact information — pulled from CRM contact info, your emails (if you've enabled this), and web search. You no longer have to navigate to a separate tab to find out who to reach out to. Contacts are displayed alongside company details as soon as you open the page.
**Source badges on activity feed updates**
Each update card in the activity feed now shows a small inline badge identifying where the update came from — Substack, company blog, or web/news. You can see the source platform at a glance without needing to click through to the original link.
**Command palette redesign (⌘+K)**
The ⌘+K command palette has been reorganized into two distinct sections: **Navigation** (go to any page in the app) and **Actions** (create prospects, trigger outreach, generate messages, and more). Keyboard shortcuts are now shown inline next to relevant actions, and previously missing destinations and commands have been added so ⌘+K works as a complete control hub across the app.
### How to integrate, connect, and utilize new features
**Gmail Integration**
You can connect your work Gmail via **Settings > Integrations > Connect to Gmail**. You will see the security screen because we are currently in the audit process with Google, but you can bypass by pressing "Go to Breaknine" in the bottom left corner.
**Proactive Outreach Suggestions**
Breaknine is now surfacing proactive outreach suggestions based on your proprietary notes on a prospect, their publicly available information, and triggers you've set for re-engagement. You can see proactive outreaches on the home screen and also on the "Suggestions" tab at the top of the "Tasks" page.
**Portfolio Company Tracking**
We are now tracking portfolio company updates in the same way we are tracking prospects. Add your portfolio companies by going to **Settings > Company > Portfolio**. Then you'll see all of your portcos in the "Portfolio" tab on the left panel. You'll also be able to filter by only portco updates at the top of the homescreen.
### Google Workspace integration, proactive updates, and daily email digest organization
**Google Workspace integration — email and calendar sync**
You can now connect your Google Workspace account to sync both Gmail and Google Calendar. Once connected, Breaknine pulls in relevant email threads and calendar events tied to your deals, so your activity feed and notes stay in sync with your actual work without any manual entry. We are actively working on an Outlook integration as well.
**Proactive updates from note context and emails**
Breaknine now surfaces proactive deal updates & reach out triggers based on the content of your notes and email threads. When relevant signals are detected — a note that tells you to reach out when a certain milestone is hit and a monthly newsletter stating some semblance of that milestone - you'll see a suggested update in your feed so nothing slips through the cracks.
**Portfolio company tracking**
Portfolio company updates are tracked the same way prospects are - ensuring you have a pulse on all of the happenings of your portcos. You can add portfolio companies directly in the Breaknine app.
**Competitor page updates**
You can now add competitors of your prospects - so you have a 360 degree view of what is happening with your prospects. Breaknine pulls competitors from call notes & suggests potential competitors. Competitor pages have been updated with improved layout and more consistent data display. Key metrics and recent activity are easier to scan, and navigation between related companies is more fluid.
**Daily digest organization**
The daily digest has been further refined. Sections are more clearly delineated, and the digest now incorporates signals from your synced email and calendar alongside the existing trigger updates.
# Affinity
Source: https://changelog.breaknine.ai/integrations/affinity
Connect your Affinity relationship intelligence CRM to sync contacts, companies, and pipeline data.
[Affinity](https://www.affinity.co) is a relationship intelligence CRM built for dealmakers. It automatically captures relationship history from your team's emails and calendar and surfaces who knows who across your network.
## What syncs
When you connect Affinity, Breaknine imports:
* **People** — contacts from your lists, including emails, titles, and companies
* **Organizations** — company records with firmographic data
* **List entries** — deal pipeline stages and field values
* **Relationship history** — interaction signals captured by Affinity
All synced records appear as prospects in Breaknine and are available for AI enrichment and outreach.
## Connect Affinity
In Affinity, go to **Settings → API** and generate a new API key. Copy it to your clipboard.
Go to **Settings → Integrations** in Breaknine and click **Connect** next to Affinity. Paste your API key and click **Save**.
Alternatively, you can import contacts directly via a CSV export from Affinity — choose **Upload CSV** in the same dialog.
After connecting, select which Affinity lists to sync into Breaknine. You can map list fields to Breaknine prospect attributes.
## Sync behavior
| Type | Behavior |
| ---------------- | ---------------------------------------------------------------- |
| Initial sync | All records from selected lists are imported on first connection |
| Incremental sync | New and updated records sync on a scheduled basis |
| Credentials | API key, encrypted at rest |
## Disconnect
Go to **Settings → Integrations**, click the Affinity row, and select **Disconnect**. You can optionally delete all synced data from Breaknine at the same time.
# Airtable
Source: https://changelog.breaknine.ai/integrations/airtable
Connect your Airtable bases to sync contact and company data into Breaknine.
[Airtable](https://airtable.com) is a flexible spreadsheet-database hybrid used by many teams to track contacts, deals, and pipelines. Breaknine connects via OAuth so you don't need to manage API keys manually.
## What syncs
When you connect Airtable, Breaknine can import records from any base and table you select:
* **Contact tables** — people records with name, email, title, and company fields
* **Company tables** — organization records with firmographic fields
* **Custom fields** — any field in your Airtable table can be mapped to a Breaknine prospect attribute
All synced records appear as prospects in Breaknine and are available for AI enrichment and outreach.
## Connect Airtable
Go to **Settings → Integrations** in Breaknine and click **Connect** next to Airtable. You'll be redirected to Airtable to authorize access. Grant Breaknine permission to read your bases and click **Allow access**.
After authorizing, choose which Airtable base and table contains your contacts or companies.
Map the columns in your Airtable table to Breaknine's prospect fields (name, email, company, title, etc.).
## Sync behavior
| Type | Behavior |
| ---------------- | -------------------------------------------------------------- |
| Initial sync | All rows from selected tables are imported on first connection |
| Incremental sync | New and updated rows sync on a scheduled basis |
| Auth method | OAuth — no API key needed |
Airtable uses OAuth for authentication. Breaknine never stores your Airtable password. You can revoke access at any time from your Airtable account under **Account → Authorized apps**.
## Disconnect
Go to **Settings → Integrations**, click the Airtable row, and select **Disconnect**. You can optionally delete all synced data from Breaknine at the same time.
# Attio
Source: https://changelog.breaknine.ai/integrations/attio
Connect your Attio CRM to sync people, companies, and deal data into Breaknine.
[Attio](https://attio.com) is a modern, flexible CRM built for relationship-driven teams. It lets you build custom objects, views, and workflows on top of your contact and company data.
## What syncs
When you connect Attio, Breaknine imports:
* **People** — contact records with emails, job titles, and linked companies
* **Companies** — organization records with attributes and relationship signals
* **Custom attributes** — any custom fields you've defined in Attio are mapped to Breaknine prospect fields
All synced records appear as prospects in Breaknine and are available for AI enrichment and outreach.
## Connect Attio
In Attio, go to **Settings → API keys** and create a new key with read access. Copy it to your clipboard.
Go to **Settings → Integrations** in Breaknine and click **Connect** next to Attio. Enter your API key and click **Save**.
After connecting, choose which objects and lists to include in your sync. Map Attio attributes to Breaknine fields as needed.
## Sync behavior
| Type | Behavior |
| ---------------- | --------------------------------------------------------- |
| Initial sync | All people and companies are imported on first connection |
| Incremental sync | New and updated records sync on a scheduled basis |
| Credentials | API key, encrypted at rest |
## Disconnect
Go to **Settings → Integrations**, click the Attio row, and select **Disconnect**. You can optionally delete all synced data from Breaknine at the same time.
# CSV import
Source: https://changelog.breaknine.ai/integrations/csv-import
Import contacts from any CRM or spreadsheet using a CSV file.
If your CRM isn't directly integrated with Breaknine yet, you can import contacts from any source using a CSV file. This works with any tool that can export to CSV — including Salesforce, HubSpot, LinkedIn Sales Navigator, and custom spreadsheets.
## Supported file formats
* `.csv` (comma-separated)
* Standard Excel exports saved as CSV
## What gets imported
Each row in your CSV becomes a prospect in Breaknine. You can map any column to a Breaknine field during the import process:
| Breaknine field | Example column names |
| --------------- | -------------------------------------- |
| Name | `Name`, `Full Name`, `Contact` |
| Email | `Email`, `Email Address`, `Work Email` |
| Company | `Company`, `Organization`, `Firm` |
| Title | `Title`, `Job Title`, `Role` |
| LinkedIn URL | `LinkedIn`, `Profile URL` |
Fields that don't map to a Breaknine attribute are stored as custom metadata on the prospect record.
## Import contacts
Export your contacts as a CSV from your CRM or spreadsheet tool. Make sure to include at minimum a name and email column.
Go to **Settings → Integrations** in Breaknine and scroll to the **CSV import** section. Click **Upload CSV** and select your file.
Breaknine will preview the first few rows of your file. Map each column to the correct prospect field. Columns you don't need can be skipped.
Review the total number of records to be imported and click **Import**. Breaknine will process your file and notify you when done.
After importing, you can immediately run AI enrichment on your new prospects. Breaknine will research each contact and generate a summary, talking points, and a draft outreach message.
## Supported CRM exports
CSV import works out of the box with exports from:
* Salesforce
* HubSpot
* Affinity (as an alternative to the direct integration)
* LinkedIn Sales Navigator
* Apollo
* Clay
* Any spreadsheet tool (Excel, Google Sheets, Notion databases)
# DealCloud
Source: https://changelog.breaknine.ai/integrations/dealcloud
Connect your DealCloud instance to sync deal pipeline and contact data into Breaknine.
[DealCloud](https://www.dealcloud.com) is a deal and relationship management platform built for investment banks, private equity firms, and capital markets teams. It centralizes pipeline tracking, contact management, and firm intelligence.
## What syncs
When you connect DealCloud, Breaknine imports:
* **Contacts** — people records with name, email, title, and firm affiliation
* **Companies** — organization records with deal pipeline context
* **Deals** — pipeline entries including stage, status, and associated contacts
All synced records appear as prospects in Breaknine and are available for AI enrichment and outreach.
## Connect DealCloud
DealCloud uses client credentials (OAuth 2.0 client credentials flow) rather than a simple API key. You'll need three values from your DealCloud admin.
Contact your DealCloud administrator or go to your DealCloud instance's API settings to obtain:
* **Site URL** — your DealCloud instance URL, e.g. `yourfirm.dealcloud.com`
* **Client ID** — the OAuth client ID for the API integration
* **Client Secret** — the corresponding secret
Go to **Settings → Integrations** in Breaknine and click **Connect** next to DealCloud. Enter your site URL, client ID, and client secret, then click **Connect**.
After connecting, select which entry lists and contact types to sync into Breaknine.
## Sync behavior
| Type | Behavior |
| ---------------- | ----------------------------------------------------------- |
| Initial sync | All contacts and companies are imported on first connection |
| Incremental sync | New and updated records sync on a scheduled basis |
| Credentials | Client ID + Client Secret, encrypted at rest |
DealCloud is typically used by financial services firms with enterprise-grade access controls. If you don't have API credentials, ask your DealCloud administrator to create an API user with read access.
## Disconnect
Go to **Settings → Integrations**, click the DealCloud row, and select **Disconnect**. You can optionally delete all synced data from Breaknine at the same time.
# Integrations
Source: https://changelog.breaknine.ai/integrations/introduction
Connect Breaknine to your CRM and data sources to enrich prospects and sync your pipeline.
Breaknine connects to the tools your team already uses. Once connected, your CRM data is automatically synced, prospects are enriched with AI-generated summaries, and outreach drafts are ready to send — all without manual data entry.
## Supported integrations
| Integration | Type | Auth |
| -------------------------------------- | ----------------------------- | ------------------ |
| [Affinity](/integrations/affinity) | Relationship intelligence CRM | API key |
| [Attio](/integrations/attio) | Modern CRM | API key |
| [Airtable](/integrations/airtable) | Spreadsheet-database hybrid | OAuth |
| [DealCloud](/integrations/dealcloud) | Deal and pipeline management | Client credentials |
| [CSV import](/integrations/csv-import) | Any CRM export | File upload |
## How sync works
When you connect a CRM, Breaknine performs an **initial full sync** to pull in all your existing contacts and companies. After that, changes in your CRM are reflected in Breaknine automatically.
* **Full sync** — imports all records on first connection
* **Incremental sync** — picks up new and updated records on a schedule
* **Webhook sync** — instant updates when supported by the provider
All credentials are encrypted at rest. Breaknine never stores raw API keys.
## Coming soon
The following integrations are in development:
* **Gmail** — email and communication intelligence
* **Outlook** — email and calendar from Microsoft 365
* **Google Calendar** — meeting and scheduling context
* **Google Drive** — document context for RAG-powered enrichment