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If your CRM isn’t directly integrated with Breaknine yet, you can import contacts from any source using a CSV file. This works with any tool that can export to CSV — including Salesforce, HubSpot, LinkedIn Sales Navigator, and custom spreadsheets.

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Supported file formats

  • .csv (comma-separated)
  • Standard Excel exports saved as CSV

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What gets imported

Each row in your CSV becomes a prospect in Breaknine. You can map any column to a Breaknine field during the import process: Fields that don’t map to a Breaknine attribute are stored as custom metadata on the prospect record.

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Import contacts

1

Export from your CRM

Export your contacts as a CSV from your CRM or spreadsheet tool. Make sure to include at minimum a name and email column.
2

Upload the file

Go to Settings → Integrations in Breaknine and scroll to the CSV import section. Click Upload CSV and select your file.
3

Map your columns

Breaknine will preview the first few rows of your file. Map each column to the correct prospect field. Columns you don’t need can be skipped.
4

Confirm import

Review the total number of records to be imported and click Import. Breaknine will process your file and notify you when done.
After importing, you can immediately run AI enrichment on your new prospects. Breaknine will research each contact and generate a summary, talking points, and a draft outreach message.

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Supported CRM exports

CSV import works out of the box with exports from:
  • Salesforce
  • HubSpot
  • Affinity (as an alternative to the direct integration)
  • LinkedIn Sales Navigator
  • Apollo
  • Clay
  • Any spreadsheet tool (Excel, Google Sheets, Notion databases)